Harbour Lodge

4 Cleveland Road, Paignton, Devon

Telephone 01803 556932
Email us: enquiries@harbourlodge.co.uk
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We have been asked a number of times why we cannot be found and booked on sites like Booking.com or Laterooms.

The fact is that although these sites claim that there are no booking fees they charge the accommodation a percentage of the total cost of the booking, typically around 15 to 20%.

In real terms this means that, at our current tariff, this would equate to around £10 per night.

That level of commission would have a major effect on the services/quality that we could provide and the price we would have to charge. Ultimately we would have to consider the following options;-

To increase our prices to pass on those commissions.
Currently we offer discounts for stays of 2 nights or more. This would no longer be the case if we sold rooms through Booking.com. We would have to quote a single night rate which typically would add around £7-8 per night to a mutiple night booking. Also because of their rules on price parity (cheapest price on Booking.com) this would have to be reflected on all bookings including our own website.
To reduce the level of service that we offer
Like many B&B owners our mission is to provide value for money quality accommodation and constantly strive to find ways to make our guests stay more comfortable. We do not want to be forced into looking at what we offer with a view to cutting costs or to start charging for "extras" like WiFi and parking.

We believe that our guests should expect the level and quality of service that they are paying for and we are committed to providing a "quality, value for money service" and prefer to offer a tariff that reflects this.

We also think that this money would be better spent in reinvesting back into our business to further improve the service and comfort we offer to our guests.

For the convenience of our guests we offer a secure on-line booking with instant confirmation on our website which does not incur booking fees or commission. You are of course also welcome to telephone or email to discuss your requirements with us.

For more information on Harbour Lodge in Paignton click Here

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